Support Virtual Agent

A computer on support.xbox.com showing a text conversation between a user and the Support Virtual Agent about redeeming an Xbox gift card. The computer is next to a phone showing a conversation about connecting to an agent via chat or phone, with an image of the Support Virtual Agent.

Support Virtual Agent is Here to Help [Update: Rolling Out to All US Users]

Update 12/13: After a successful Insider testing period, we’re delighted to announce that Support Virtual Agent is now rolling out ...

A computer on support.xbox.com showing a text conversation between a user and the Support Virtual Agent about redeeming an Xbox gift card. The computer is next to a phone showing a conversation about connecting to an agent via chat or phone, with an image of the Support Virtual Agent.

Support Virtual Agent is Here to Help for Xbox Insiders Today!

Introducing Support Virtual Agent Support Virtual Agent is an AI-powered feature built to help Xbox players ...