Resident Evil Survival Unit is a survival horror strategy title from Aniplex Inc. and JOYCITY Corp. The game became available a few days ago, followed by a soft launch in select regions this September. As the Resident Evil Survival Unit has just rolled out, you may face a few troubles within or outside the game, and so we bring you this customer support guide.
If you’re starting, you can check our initial coverage of the game, such as a beginner’s guide. And you can also get some freebies by using the codes from our promo codes guide.
How to Contact via the in-game Customer Support Option
The most suitable option for contacting the Resident Evil Survival Unit is the in-game customer support tool. To contact support from inside the game:
- Launch Resident Evil Survival Unit and go to the Operative Profile Icon on the top left.
- Tap Settings.
- Click Customer Support.
From here:
- You’ll be redirected Resident Evil Survival Unit Inquiry Center.
- Go through the page, and you can search for your inquiry.
- Besides, you can select the type of your inquiry and apply.
How to Contact via the Resident Evil Survival Unit official website
Your next-best option is checking the official Resident Evil Survival Unit website. And here’s how to attempt support via the website route:
- Visit the official Resident Evil Survival Unit website.
- Go to the bottom of the page and click on Contact Us.
- It will take you to the same inquiry section as shown above. Follow the same method.
How to Contact the Developer Team Directly
When in-game support tools or the official website don’t provide the help you need, you can always try other options, such as communicating with the community or directly with the developers. One of the most effective options is Discord. The server has moderators and players like you from whom you can seek help, report bugs, or read announcements.
Also, social media platforms like Facebook and Twitter/X can be useful tools for communication. Sending a direct message or commenting under posts related to technical issues can increase visibility and prompt faster attention.
And, if you want to receive a 1:1 inquiry, then follow the steps:
- Go to the Inquiry Page.
- Click on the 1:1 Inquiry button.
- Select the Inquiry type and mention Email, Member Number, Commander Name, Server, Title, Details, and add any Attachments if you have.
- Click Submit and wait for a response.
And that’s all from our Resident Evil Survival Unit Customer Support Guide. Check our other guides below:
Did you find this Resident Evil Survival Unit Customer Support Guide useful? Let us know in the comments below!
For more Mobile Gaming news and updates, join our WhatsApp Channel, Telegram Group, or Discord server. Also, follow us on Instagram, Twitter, and Google News for quick updates.
Source link