How to contact customer support service

Posted by By our-little-miss-is-home September 14, 2025 13 Views 3 Min Read
KAIJU NO. 8 THE GAME Customer Support Guide Cover

KAIJU NO. 8 THE GAME is a turn-based battle RPG from Akatsuki Games Inc. This adaptation lets you engage in battles with Kaiju, collect your favorite characters, and more. In this KAIJU NO. 8 THE GAME Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game.

If you are new to KAIJU NO. 8 THE GAME, be sure to check out our Beginner’s Guide to gain a kickstart in the game. Additionally, go through our Redeem Codes article to collect free items and rewards.

ACECRAFT has recently launched, and since the game is relatively new, it is completely normal to encounter any issues while playing. However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your mobile device.
  • Next, on the loading screen, tap on Menu at the top right corner, just below News and Settings.
  • From the available options, select Contact Us.
  • You will be redirected to the Customer Service page.
KAIJU NO. 8 THE GAME In-game Customer Support
KAIJU NO. 8 THE GAME In-game Customer Support (Image via Akatsuki Games Inc.)
  • You can browse through categories like Issues During Gameplay, Purchases, Account, Unable to Play the Game, and Others.
  • If you don’t find a solution, tap on Contact Support.
  • Now, enter your email address, a Brief Summary, and a detailed description of your issue.
  • Attach any relevant files or screenshots to help explain your problem better.
  • Click on Submit, and you are good to go.

How to Contact via the KAIJU NO. 8 THE GAME official website

KAIJU NO. 8 THE GAME Customer Support Website
KAIJU NO. 8 THE GAME Customer Support Website (Image via Akatsuki Games Inc.)

If your issue is not solved after following the previous steps, your next option is to visit their official website. However, keep in mind that the website support will redirect you to the same customer service page as the above in-game method.

How to Contact the Developer Team Directly

If you are still facing issues and want to contact the developer team directly, you can do so by reaching out to the game’s official social media channels. You can try to contact via the official X (formerly known as Twitter) account or the Instagram account for more support and assistance.

For related guides, check out:

Still facing any issues in contacting the KAIJU NO. 8 THE GAME support team? Head straight to our comments section and get your queries resolved. Happy Gaming!

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