Pokémon Friends is a new puzzle title from The Pokémon Company. This adorable title lets you clear over 1,200 challenges, personalize your plush room with decorations, and more. In this Pokémon Friends Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game. If you are new to Pokémon Friends, you can go through our Redeem Codes article to collect free items and rewards.
Pokémon Friends has recently launched, and since the game is very new, it is completely normal if you encounter any issues while playing. However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.
How to Contact via the in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your mobile device.
- Next, tap on the gear icon located at the top right corner of the loading screen.
- Here, select Support from the available options.
- Tap on the Support Website button.
- You will be redirected to the Customer Service page.
- Here, you’ll find FAQs covering the game, How to Play, Paid Features, Data/Settings, and Potential Bugs.
- If you still don’t find a solution after going through them, scroll down a bit.
- Now tap on one of the Frequently Asked Questions and Content Information buttons. One is for players outside Asia, and the other is for those residing in Asia.
- Fill in your details, including your Name, Email Address, Subject, and Region.
- Provide a detailed description of your issue and add a file if you want to.
- Click on Submit, and you are good to go.
How to Contact via the Pokémon Friends official website
For this game, if you visit their official customer support website, you will be redirected to the same page as mentioned in the above steps. On this page, you can browse through the FAQs or follow the same steps.
How to Contact the Developer Team Directly
If you are still facing issues and want to contact the developer team directly, you can do so by emailing the app support email address via [email protected] or the developer team via [email protected].
For related guides, check out:
Still facing any issues in contacting the Pokémon Friends support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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