The Sims franchise is turning 25 this year, and EA has re-released both The Sims and The Sims 2 as a part of the celebration. Legacy editions of both games (and all their DLC packs) were released last week.
A more accessible way to play the games that formed the foundation of The Sims franchise is something players have wanted for a long time. But unfortunately, neither re-released game appears to be running particularly well, and players are running into bugs and other issues.
The Sims & The Sims 2 Legacy Collections – Official Reveal Trailer
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Early iterations of The Sims were a lot different–and arguably, a lot more challenging–than the modern Sims 4 experience, but the issues players are running into with the re-releases have less to do with gameplay differences and more to do with bugs EA clearly did not intend to be a part of the experience. Problems range from graphics issues to the game not loading whatsoever. The Sims subreddit and its official forums are overflowing with posts and comments about problems players are encountering with The Sims Legacy Edition and The Sims 2 Legacy Edition. One player even noted they couldn’t get a refund on Steam because their Sims 4 playtime had been added to their Legacy Edition playtime, making the Legacy Edition unable to be refunded.
In response to the outcry, EA has released a statement addressing the problems players are facing.
“Sul Sul, Simmers!” a community manager wrote on the official Sims forum. “We recognize some fans are currently experiencing various issues with The Sims: Legacy Collection and The Sims 2: Legacy Collection. We are currently investigating these issues and hope to have more information on fixes soon.”
The community manager added that players reporting bugs should include screenshots, video footage, dxdiags, and vulkaninfo.exe files (for The Sims 1) if possible, as that will aid EA in resolving the various issues with both games.