Nautilus Mobiles’ latest cricket simulation title, Real Cricket Swipe has recently started its open beta on Android. With its simple and easy-to-learn swipe-and-run mechanics, the game is already grating crazy responses from the sport’s growing fanbase. Since the beta version went live recently, the need to contact Real Cricket Swipe Customer Support has constantly been on the rise.
Though the game has successfully delivered all the key elements one expects from this genre, there are still a lot of issues that need to be addressed by the devs. Some of you guys are facing hindrances in the form of in-game bugs, account-related issues, and in-app purchase-related problems.
We want all of you folks to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. If you are just beginning with Real Cricket Swipe, don’t hesitate to check our Redeem Codes article to grab some exciting freebies!
The support team has already answered many frequently asked questions on Nautilus Mobiles’ official website. But if anyone can’t satisfy themselves, Real Cricket Swipe customer service is available to contact anytime to answer your queries.
There are two ways to contact the customer support team of Real Cricket Swipe. Players can contact via the official Support website of Nautilus Mobile, or they can reach out to the Developers at Nautilus Mobile directly, via their social media handles.
How to contact via the official website of Real Cricket Swipe
Players can directly go to the official help website of Real Cricket Swipe and access the customer service option from there. Adhere to the steps below to do so:
- Visit the official website of Nautilus Mobile here.
- To view the Frequently Asked Questions that have already been answered on their official website, scroll to the bottom of the page.
- Now if this doesn’t satisfy your concern, there are two alternatives to connecting with the Support team at Nautilus. You can either raise a ticket to get assistance from the Live Chat Support system.
Submitting an Inquiry
To raise an Inquiry/Support ticket, adhere to the steps below:
- While still on the Official Website of Nautilus Mobile, tap on the three-line bar located at the upper-right corner of the page.
- Select Contact Us from the drop-down menu.
- This will take you to the Contact Us page, where you must provide the information below:
- Your First Name and Last Name
- Email Address
- Phone Number
- Your message (Describe your issue in detail under the message box).
Once you have provided all the required inputs, tap the Submit button to submit an inquiry successfully. The developer team will get back to you at the email address provided within 48-72 hours. You may do additional follow-ups in the same mail chain if required.
Contacting via the Live Chat support
- Scroll up to the bottom of the official website of Nautilus Mobile. You will find a button labeled “Let’s Chat!” at the bottom right corner of the page.
- You would then be directed to a chat room where you would have to describe your problem in detail. By tapping on the attachment/clip icon next to the message box, you can even attach screenshots of your problem.
- An agent from the Support team will join you in the chat room as soon as possible. Make sure that you stay active so as not to miss out on their replies as no responses for a long time can lead to closing off of the chat thread.
How to contact the Developer team directly
You can mail the Developer team directly here. Another approach could be to reach out to the developers at Nautilus Mobile directly, via their social media handles. @NautilusMobile is the official Twitter handle of Nautilus Mobile, for catering to queries from users. Players can even reach out to the team at the Official Facebook ID of Real Cricket. Players should then do a follow-up on their Discord Server, where tons of passionate fans are there to help users resolve their queries.
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Still, facing any issues in contacting the Real Cricket Swipe customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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