CookieRun India is a casual horizontal runner game, published by KRAFTON India for India in collaboration with Devsisters. It is a localized version based on the popular CookieRun series, featuring a variety of adorable Cookie characters, Pets, game modes, and other features. In this CookieRun India Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you are facing in-game.
If you are just starting this game, be sure to check out our Beginner’s guide, which will provide you with a lot of useful tips and tricks to enhance your overall gameplay experience. Additionally, you can also check our review for a detailed overview of the game and utilize our Coupon Codes article for extra freebies.
CookieRun India was recently launched in India and it is very normal if you encounter a few issues and bugs while playing the game. However, there is no need to worry as you can always contact the game’s customer support team for help if you face any in-game problems. You can contact them through in-game customer support, their official social media channels, or through email.
How to Contact via in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- Launch the game on your device.
- Next, tap on the gear/cog icon located at the top-right corner of the screen.
- It will pop up the Settings menu, featuring various sections.
- In the Settings menu, scroll down to the HELP section and tap on it.
- Now tap on the CONTACT SUPPORT option.
- You will be redirected to CookieRun India Support.
- There, you can chat with the support team and find solutions to common issues in the Popular Articles section and Technical Support section.
- Tap on the Chat With Us option if the articles don’t address your issue.
- You can select from the categories: Account, Event & Coupon, Billing, Install & Run, In-game, Report, Ban Appeal, and Suggestion & Opinion.
- Select the relevant category and provide the necessary details about the issue, including your Account ID or the linked email address.
How to Contact via the CookieRun India official website
For this game, if you visit their official customer support website, you will be redirected to the same page as mentioned in the above steps. On this page, you can browse through various article categories under General, Event & Code, Account, Billing, Technical Support, Game Information, Account Ban, etc.
Additionally, you will also find the KRAFTON India Help Centre, where you can seek help for other games published by the publisher, including this one.
How to Contact the Developer team directly
If you are still facing issues and want to contact the Developer team directly, you can do so by reaching out to the game’s official social media channels. You can contact them through their Instagram or Discord for more support and assistance.
For related guides, check out:
That’s all from us regarding how to reach customer service for CookieRun India! Did you find our guide for CookieRun India customer support service helpful? Do let us know in the comments!
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