CarX Drift Racing 3 is a cross-platform drift racing game, developed by CarX Technologies. This game offers a five-story campaign mode, Tandem races, Top32 Championship, Free Ride, and Test Drive mode to master the art of drifting. In this CarX Drift Racing 3 Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you are facing in-game.
If you are new to this game, make sure to check out our Beginner’s guide, which will help you get familiar with the game mechanics and improve your gameplay experience. Additionally, you can also check our review for a detailed overview, if you are unsure about trying out the game.
CarX Drift Racing 3 has recently launched and it is normal if you encounter some issues while playing the game. However, there is no need to worry as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or email.
How to Contact via in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, open the game on your device.
- Tap on the gear/cog icon located at the top-right corner of the screen.
- Now, click on the Beetle car icon in the top right corner to report a problem.
- A pop-up box will appear with a list of categories.
- Select the category that matches your issue and click on Next.
- After clicking next, you can describe the problem you are facing.
- You can also provide the steps needed to reproduce the problem.
- After providing the details, click on Send.
- A new pop-up notification will appear confirming that your message has been sent and will include a Report Number.
How to Contact via the CarX Drift Racing 3 Official website
If your issue is not solved after following the in-game support steps, you can submit a ticket directly to the support team through the official website.
- First, visit the CarX Technologies official website.
- Then, click on the Contacts option, located at the top right corner of the website, near the language option.
- If you are browsing the website on your mobile device, simply scroll right until the car animation stops.
- After that, you will find the Technical support details in the middle-bottom section of the website.
- Contact them through the given option and provide all the details about your issue.
How to Contact the Developer team directly
If you are still facing issues and want to contact the Developer team directly, you can do so by reaching out to the game’s official social media channels. You can visit the official CarX Technologies X account (formerly known as Twitter) for more support and assistance.
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That’s all from us regarding how to reach customer service for CarX Drift Racing 3! Did you find our guide for CarX Drift Racing 3 customer support service helpful? Do let us know in the comments!
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