Heaven Burns Red, created by Yostar Games, is an emotional turn-based RPG that captivates players with its compelling story and immersive gameplay. Combining visual novel elements with gacha mechanics, the game highlights squad-based combat and strategic choices. This Heaven Burns Red customer support guide will assist you in quickly reaching out to the support team to resolve any issues or concerns. Be sure to check out our beginner’s guide, reroll guide, tier list, and redeem codes articles for extra rewards and tips to enhance your journey.
As you advance through Heaven Burns Red, you may face challenges that require help from the developers. Whether it’s fixing bugs, resolving account issues, or addressing in-app purchase queries, this guide is here to assist you. The aim is to ensure your gaming experience stays smooth and enjoyable.
If you have questions that the Heaven Burns Red social media platforms can’t resolve, contacting the customer service team is simple. You can use the in-game Customer Center or reach out via the official website or social media accounts. The team is ready to assist with any issues or concerns you may have.
How to Contact via in-game Customer service option
To contact the Heaven Burns Red customer support team, simply follow these steps:
- Open the game on your device.
- Tap the triple box icon located in the upper right corner.
- Select “Settings” from the menu that appears.
- You will be directed to the Options section.
- Navigate to account settings.
- Enter your email address and User ID for further communication.
- Provide a subject for your inquiry.
- Choose the appropriate category for your question.
- Describe your issue in detail in the provided text box.
- Tap the submit button to send your inquiry to customer support.
Once you submit your question, you can expect a response from the Customer Center Team within 48 hours, sent to the email address you provided. If you have additional concerns, you can explore other support options available for further assistance.
If you prefer an alternative method of contacting the developers, you can reach out through their official social media accounts. Visit the Heaven Burns Red Twitter page for support and assistance. Additionally, you can contact them through their official website, Heaven Burns Red Official Website. These multiple channels are available to ensure you receive the support you need.
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