Nickelodeon Card Clash is a card game offered by Monumental, LLC. The game features epic card battles with your favorite Nickelodeon characters like SpongeBob SquarePants, Teenage Mutant Ninja Turtles(TMNT), and Avatar: The Last Airbender. Your main objective in the game is to build a powerful deck to overpower your enemies. The goal is to strategically use your cards to reduce your opponent’s life points to zero while defending your own. The need to contact customer support has constantly risen in the Nickelodeon Card Clash.
Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, and issues relating to in-app purchases.
We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Nickelodeon Card Clash. Additionally, you can check out our beginner’s guide and redeem codes to kickstart your journey.
The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the Nickelodeon Card Clash customer service is available to contact anytime to answer the queries from the players.
There are three ways to contact the customer support team of Nickelodeon Card Clash. Players can either contact you from in-game menu options, they can contact us via the official website of Monumental, LLC, or reach out to the Developers at Monumental, LLC directly, via social media handles.
How to Contact via in-game customer service option
Players must launch the game on their devices. Once the in-game home screen has loaded, they must adhere to the steps below:
- Tap on the cogwheel icon present on the top-right corner of the in-game home screen.
- The in-game Settings menu will appear on your screen next, in the form of a pop-up window. From under the Options tab, navigate to Contact.
- This will take you to the email composition page of your primary email application. The To section of the email along with the Email Subject will be populated by default. Under the body of the email, your Android/iOS version and Player ID will also populate. Make sure that you describe your question/feedback/issue in detail under the body of the email. You may add screenshots from your issue as well, if possible.
- Once your issue has been typed down, tap on the Send button to successfully send out the email.
The Support team will get back to you via email within 24-48 working hours. You may do additional follow-ups in the same email thread if your issue/concern remains un-answered.
How to Contact via the Nickelodeon Card Clash Official website
You can directly go to the official support website of Monumental LLC and access the raise a ticket from there. It could be another alternative if you face login problems and cannot access the in-game support option.
- You must navigate to the ticket submission page of Monumental LLC from here.
- Once re-directed to the ticket submission page, you will be asked to provide the below inputs:
- Your First Name and Last Name.
- Your email address.
- The message/issue that you want to share (Make sure to describe your query/issue in detail here). Also, mention the name of the game against which you are having this inquiry for quicker assistance.
- Once you have provided all the inputs asked for, tap on the Submit button to raise the ticket. Based on your input, the support team will get back to you in the email address provided, within 72 hours. You may do additional follow-ups in the same mail chain if required.
How to Contact the Developer team directly
Another approach could be to reach out to the Developers directly, via their Social media handles. You can reach out to the team via the Official Facebook ID of Monumental,LLC. Players should then do a follow-up on the official Discord server of Nickelodeon Card Clash, where tons of passionate fans are there to help users resolve their individual queries.
For related guides, check out:
Still, facing any issues in contacting the Nickelodeon Card Clash customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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