Activision Fixes Major Call of Duty: Black Ops 6 Problem

Posted by By our-little-miss-is-home November 22, 2024 10 Views 8 Min Read
Activision Fixes Major Call of Duty: Black Ops 6 Problem



Key Takeaways

  • Activision has fixed a major Call of Duty: Black Ops 6 issue, restoring missing account data for Multiplayer and Zombies gamers.
  • Players affected by recent updates may see Medals and Intel progress restored.
  • Some features like character customization may not be recovered, but future patches may address remaining issues.



Activision has fixed a major Call of Duty: Black Ops 6 problem by restoring account progress and saves, particularly for Multiplayer and Zombies gamers. Since the first major Call of Duty: Black Ops 6 update, some Zombies fans have reported progression resets, but this should now be resolved.

Like many past Call of Duty titles, Black Ops 6 offers three central gameplay modes: Campaign, Multiplayer, and Zombies. While Zombies is typically separate from the other two modes, Black Ops 6‘s Campaign includes Zombies sections that may entice players to try the survival game mode. Since the game’s launch, many Zombies fans have completed Easter eggs and found methods to progress through Black Ops 6‘s Camo challenges more easily. Some gamers have encountered issues with their Multiplayer and Zombies progress being reset since the first update. Call of Duty has confirmed that these issues should now be resolved.


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The Call of Duty Twitter account recently notified its community about a fix regarding Black Ops 6 Zombies and Multiplayer data. According to the announcement, Multiplayer and Zombies account data should be restored following an issue associated with the game’s first major update. This involves Medals that players receive in Multiplayer and Zombies, and Intel gathered from the latter. Call of Duty has confirmed that solo save data, Medal, and Intel progress should all be restored as of now, and that players should contact Activision Support if they continue to encounter the problem. It appears that Activision has restored the data using backups and that accounts will receive the missing data when players log in.


Based on the patch notes included with the tweet, it seems like some players were affected by Call of Duty: Black Ops 6 update 1, and others were impacted by update 2. According to Call of Duty, the resolved issue ensures that Weapon Camo, Emblem, and Calling Card progression weren’t hindered by the temporarily missing data. One thing that hasn’t been restored is character customization and loadouts that players may have made during the narrow timeframe, with Call of Duty encouraging affected players to recreate and select the changes they may have made in the interim.

Because Call of Duty identified a difference between players who logged in during updates 1 and 2, there may have been code introduced in these patches that interfered with these challenges and medals. As Treyarch continues to update Black Ops 6, any remaining issues may be resolved in a future patch.



Call of Duty: Black Ops 6 Update 2 Patch Notes

Solo Save Files

  • Players who logged in after Update 1 but before Update 2:
    • After the most recent update, players who have not created a new Solo Save will see their previous save file restored and available for use.
  • Players who ONLY logged in after Update 2:
    • Your Solo Save will be available for use after login.

Zombies Medals & Intel

  • Players who logged in after Update 1 but before Update 2:
    • Restoration of Zombies Medal & Intel profile data will begin shortly for impacted players to their last available backup before Update 1 and may take some time to complete.
      • Any Medals and Intel obtained between Update 1 and that restoration point will be impacted.
      • All Progression & Challenge progress (Camos, Emblems, Calling Cards, Progression, etc.) will NOT be impacted.
  • Players who ONLY logged in after Update 2:
    • Your Medals and Intel will be available after login.

Customizations & Loadouts (selections of Operators, Emotes, Wonder Weapon Skins, GobbleGum Packs, and some Custom Loadouts).


  • Players who logged in after Update 1 but before Update 2:
    • These selected player customizations will not be restored. We encourage players to recreate and reselect their their previous loadouts and settings.
  • Players who ONLY logged in after Update 2
    • Your previous loadouts and customization selections will be available after login.

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