How to contact customer support service

Jujutsu Kaisen Phantom Parade Kugisaki Nobara

Jujutsu Kaisen: Phantom Parade, an action RPG inspired by the popular anime, launched its Japanese version late last year and went global on November 7, 2024. This game brings your favorite Jujutsu Kaisen characters into a dynamic, skill-based combat experience that mixes style with strategy. In this Jujutsu Kaisen: Phantom Parade customer support guide, I’ll walk you through how to contact support to resolve any issues or concerns.

As you advance through Jujutsu Kaisen: Phantom Parade, you might face challenges that require help from the developers. Whether you need assistance with bug fixes, account issues, or understanding in-app purchases, this guide is here to support you. I aim to ensure your gaming experience stays smooth and enjoyable. Also, don’t miss out on redeem codes for free in-game rewards, along with my beginner’s guide, tier list, and reroll tips to help you get the best possible start.

If you have questions that Jujutsu Kaisen: Phantom Parade’s social media channels can’t answer, reaching out to their customer service team is simple. You can use the in-game Customer Center or contact them through their official social media pages or website. They are ready to assist with any issues or questions you may have.

How to Contact via in-game Customer service option

To contact the Jujutsu Kaisen: Phantom Parade customer support team, simply follow these steps:

  • Open the game on your device.
  • Tap the contact icon in the upper right corner.
  • Select Customer Support.
  • Choose the topic related to your issue: Game Login, Account-Related, Top-Up-Related, Game-Related, Game Information, Feedback, Right to Withdraw Consent or Data Rights.
  • Enter your email address.
  • Provide a subject for your inquiry.
  • Select the category that fits your question.
  • Describe your issue in detail.
  • Tap submit to send your inquiry.
Jujutsu Kaisen Phantom Parade Customer Support
Jujutsu Kaisen Phantom Parade Customer Support (Image via BILIBILI)

After submitting your question, you can expect a response from the Customer Center Team within 48 hours at the email address you provided or within your account ID. If you have additional concerns, feel free to explore other available support options.

How to Contact the Developer team directly

Alternatively, you can contact the developers directly through their official social media accounts. Visit the Jujutsu Kaisen: Phantom Parade Twitter page for support and assistance, or reach out through their official website. Multiple channels are available to ensure you receive the support you need.

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