How To Keep Guests Happy In Planet Coaster 2

The guests are arguably the most important thing in Planet Coaster 2, especially in Career mode and Franchise mode. Keeping them happy and entertained is not only ethical but profitable too, as happy guests are more likely to stay longer in the park and spend money, increasing profits in Planet Coaster 2.

Having a high Guests Experience rating will also improve the reputation of the park, increasing the park’s rating and thus attracting even more guests. The Guests Experience rating is made up of two parts, Overall Mood and Overall Thoughts Assessment, each rated out of 5 stars.

How To Cater To Guest Needs In Planet Coaster 2

There are 8 Guests Needs in Planet Coaster 2. These are Entertainment, Energy, Hunger, Thirst, Toilet, Nausea, Panic, and Luxury. Knowing exactly what they are and how to provide guests with what they need will help improve the Overall Mood and stop guests from having negative thoughts.

Entertainment

The main selling point of a theme park or water park is Entertainment, so naturally, this is a huge need that must be met.

Guests in queues that are nicely decorated or who have been lucky enough to witness a paid Entertainer’s performance will score better in this rating.

Build Priority Queues to please guests who have the money.

Having a diverse set of rides and attractions, ideally with short, themed queues, should help raise the Entertainment score.

Energy

Making sure guests can recharge their Energy levels is as easy as placing lots of benches throughout the park at regular intervals.

Additionally, the more entertained or happy guests are, the slower their fatigue will fall.

Thirst & Hunger

Thirst and Hunger are two separate needs in Planet Coaster 2, but very similar, as players will need to build plenty of food and drink shops, while also placing vending machines.

These should be spread out across the park, but players will also need to make sure to provide a wide variety of products. This is due to the fact that guests have dietary needs or preferences. For example, some guests can’t eat nuts or dairy, and some outlets only sell products that use these ingredients.

Players may also want to consider lowering the prices of food and drink if they spot guests who are hungry or thirsty but are complaining about prices.

Toilet

The Toilet need is fairly simple in Planet Coaster 2, and players will want to make sure they place plenty of Toilet Cubicles spread throughout the park.

Place toilets near ride exits in case guests had a long wait.

Nausea

Rides have Nausea ratings and guests have their own tolerances. If their Nausea rating gets too high, they will become unhappy and perhaps also physically sick.

Janitors are required to clean up sick, otherwise guests will become uncomfortable.

Therefore, it’s best to offer rides with lower Nausea ratings and perhaps put these next to rides with high ratings so that guests have time to stop feeling sick between thrill rides.

Panic

Each ride has a Fear rating, and if this gets too high, some guests will begin to panic. Offering a wide variety of rides, including those with lower Fear values will help prevent Panic buildup.

For water parks, guests can panic in pools where the safety rating is low. This can be improved by placing Lifeguards to cover all angles.

Luxury

When guests are happy or excited, their desire for Luxury items will increase, and this desire can be met by providing a variety of Gift Shops throughout the park.

How To Improve The Overall Thoughts Of Guests In Planet Coaster 2

In the Guests tab, players can see the Top Positive Thoughts and Top Negative Thoughts of their guests, and they can also click on individuals around the park to see their Thoughts.

Responding to these Thoughts by building facilities, hiring specific staff, or altering the amusement park in any other way is one of the best ways to keep guests happy in Planet Coaster 2. The following are some common Negative Thoughts:

• Litter: Guests are made uncomfortable by litter, so make sure to build more bins and hire more Janitors.
• No Suitable Rides: Build less scary rides for those with lower tolerances.
• Queues: Build more rides so that guests spread out across the park, lowering queue times.
• Weather: There’s not much to be done about it.
• Wishes For a Pool: Some guests aren’t content with a theme park and want water park elements too.
• Space: Avoid congested areas with wider paths and more space between attractions.
• Costs: Consider the prices of everything if guests are unhappy. This goes for the entry fee, ride prices, and food and drink costs too.

Use Heatmaps at the top to see where in the park Guests are unhappy about certain things.