Indus Battle Royale Mobile is a futuristic battle royale game, developed exclusively in India by Pune-based game studio, SuperGaming. It is set in the Indo-futuristic world of Indus, with lots of floating islands. In this Indus Battle Royale Mobile Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you are facing in-game.
If you are new to this game, be sure to check out the redeem codes to collect free items and rewards. There is also a beginner’s guide to help you get familiar with the game and improve your gameplay experience. Additionally, you can explore the grudge system guide and weapon tier list to get a deeper insight into the game.
How to Indus Battle Royale Mobile customer support
Indus Battle Royale Mobile is a new game that is still not fully developed, so you are bound to face issues while playing the game. However, there is no need to worry as you can always reach out to the game’s customer support team for help with any in-game problems, either through in-game customer support or directly through their official social media channels or email.
How to Contact via in-game Customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First launch the game on your device.
- Tap on the Headphone Icon in the upper right corner of the screen.
- If there is a glitch and you don’t find the Headphone Icon there, go to the Settings menu by tapping the gear icon in the top right corner of the screen.
- In the Settings menu, navigate to the Account section, where you will find the Support option at the top right.
- Tap on Customer Support, and a pop-up box will appear.
- Click on Go!
- You will directed to their official website once you click on Go.
- There, you can enter your query and find solutions to common issues in the most popular articles section.
- The Knowledge Base section will provide you with related queries regarding download/log-in issues, account issues, purchase issues, general issues, gameplay issues, connection/performance issues, and friends and invite issues.
How to Contact Customer Support through the Official Website
If your issue is not solved after following the previous steps, you can submit a ticket directly to get in touch with the support team via the support section on the Official Website. After following the above steps, simply scroll down to the bottom of the page, where you will find the Contact Us option.
From here, you can submit a ticket to either contact support, or report a bug, for login issues, payment issues, lost items, or regarding lost Indus Credit. You will need to provide your email address, the subject related to the issue you are facing, and choose the appropriate category for your query, and finally describe your query. You will also have to add your Short ID (8 characters long) and specify which version of Indus you are playing, along with the brand and model of the device you are playing on.
How to Contact the Developer team directly
If you are still facing issues and want to contact the Developer team directly, you can do so by reaching out through the game’s official social media channels. You can visit the official Indus Game X account, or join their discord server for support and assistance.
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That’s all from us regarding how to reach customer service for Indus Battle Royale Mobile! Did you find our guide for Indus Battle Royale Mobile customer support service helpful? Do let us know in the comments!
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